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Cancellation Policy For Daycare

24 hours notice must be provided to avoid a Cancellation Fee.

Daycare Cancellation Fee is $30 per dog.

You may pay the Cancellation Fee by requesting a day deduction from your package, pay over the phone or the following week/day when you come.

Cancellation Policy For Boarding

72 hours notice must be provided to avoid a Cancellation Fee.

Boarding Cancellation Fee is $50 per pet.

You may pay the Cancellation Fee by requesting a night deduction from your package or pay by credit card over the phone. We would like this paid up front as boardings are usually months apart.

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Packages for duration stays offer a reduced rate below. The 16 night package has no limit as to how many nights used at a time and does not expire. The 30 night package must be used within 30 consecutive nights, these rates are for the long term boarders 1-6 months at a time.

Daycare prices are listed further down on this page.

Overnight Boarding Dogs and Cats

All pets must come and go on a leash or in a crate for Safety reasons.

Always check in without your pet(s) first. (If in need TLC can pick up and drop off, email for prices)

Proof of Up to date vaccines will be needed no less then 3 days prior to boarding.

NEW UPDATE –  MAY 15 2020

All Boarding’s will automatically have you booked in for am pick up.

We now have added a day fee if not picked up in the morning for Dogs and Cats only.

The option to pick up in the evening is still available, there is just the added day fee now of $25 for first pet and $15 for each additional pet boarding in the same room.

For more information on this please email us and we can resend/forward the email update that was sent out.

* Multiple pet price is based on your family pets sharing the same room only. If your pets cannot sleep together the single room rate will apply.

Doggie Daycare – 7:30am-6pm (not overnight)

Monday to Thursday ONLY ( NO drop-ins as we book up!)

( NO Daycare on Fridays,Weekends or during Holidays. (Spring Break, Summer (July and August), when School is out)

Daycare dogs must be able to follow our daily routine and come for a minimum of 2 days a week to use our daycare package deals.

TLC has a different routine then other daycare facilities and not all dogs fit in well for daycare but fit in well for boarding where they have their own room to take a break. It is best to set up tour with Tammy the owner and see how we do our daycare days to have the full understanding of how daycare works. Use Online Scheduling, Call or Email to hold a daycare spot for your pooch. May be an added charge if not cancelled within 24 hours. Proof of Up to date vaccines will be needed no less then 3 days prior to daycare. Please do not bring food, toys or bedding to daycare. (Students please supply Student ID Card)

• Cash, credit cards and interact will be accepted. (No cheques)
• Please carefully read our Rules and Regulations before visiting the resort.
• Special Attention to your pet for things like Medical conditions, grooming/bathing may be extra. Please contact us for details.
• All Prices are subject to change, without notice.
• All prices are subject to HST taxes.

1 Night Free Trial

For those guests that are new we offer a 1 night free trial! Trials are held exclusively on our slower days of the week, with drop off being in the morning on Monday’s through Wednesday’s. Pick up will always be the following day in the afternoon. Please note, during summer and our peak seasons (ex. long weekends and holidays), we may not be able to accommodate trials on a Monday due to a higher volume of pets. Trials are an awesome way to get your loved one used to our Resort, and for you to become comfortable learning our routine as well. Even if you kennel your dog often, they have not yet been to TLC for Pets. TLC for Pets is run completely different than any other kennel, and that is why we call ourselves a Resort. The dogs love it here, especially once they realize their owner is coming back for them and it isn’t a place that they will go home with stitches, a cone and medicine to take. All of our guests come back with their tail wagging and eager to see their friends once they have stayed with us!

Please call if you would like any references!

Other Pet Rates

Small animals, Reptiles and Birds are all kept in our small animal resort in a separate building then the dogs. The birds are aloud to sit on top of cage if they stay on them and are easy to get back in (must not be able to fly). One bird at a time gets playtime outside of cage while a staff member is watching. Also small animals get held if friendly and let out in a safe area to run. Hamster can go in their ball as well lol. All pets must come and go in a secure crate. Always check in without your pet for Safety reasons. Please make up a care sheet for each pet. Also if your pet has special requirements please have this on paper as well.

Small Animal $20 per night

 (Examples: Rabbit, Ferret, Hedgehog or Guinea Pigs ex.)

• We supply cage, dishes,  litter and litter pan.
• Please bring shavings or any special bedding your pet may need.
• Your cage must have locks on Every Door!
• 2 small animals in same cage $20 per night

Tiny Animal $15 per night.

(Examples: Hamster, Mouse, Rat, Gerbils)

• You bring your own cages and you supply everything your pet needs.
• Your cage must have locks on Every Door!

Reptiles $15 per night 

(Examples:  Lizard, Spider or Turtle.) (Insects and water only)

• You supply everything.
• We have two terrariums to use if needed. Must be looked at before you use it to see if it will suit your pets needs.
• Reptiles needing extra care will be $20 per night  (salad prep, Bathing, extra misting, and/or exercise running around in a secure spot on our floor)
• Please provide a care sheet on what the temperature your terrarium should be at and what lights you want on and off at what times.
• Snakes are $20 per night. This includes 1 time per week feeding if needed. We will only babysit small snakes that only require a frozen mouse or smaller. These snakes MUST be friendly and love being held. Feeding must take place outside their terrarium as well. Thanks for understanding.

Small Bird $15 per night 

(Example: Budgie, Cockatiel or Parrot-let)

• These birds are only on seeds and water. They also stay in cage and require no outside the cage time.
• You bring your own cage and supply everything your pet needs.
• Your cage MUST have locks on every door if you have an escape artist.
• 2 small birds in same cage $20 per night

Medium Parrot $17 per night 

(Example: Conure, Senegal or Parrotlet)

• These birds require fresh fruit, veggies and food prepared for them. Also require out of the cage time.
• You can come look at one of our cages and you bring all the interior perches and toys or bring your own cage.
• Also you supply all food needed.
• Your cage MUST have locks on every door if you have an escape artist.
• When booking for long periods of time please provide us with a schedule on different food on different days or make it easy as on odd days your bird gets fruit and pasta and on even days your bird gets veggies and peanuts/treats.

Large Parrot $20 per night

(Example: African Grey, Cockatoo or Amazon)

• These birds require fresh fruit, veggies and food prepared for them. Also require out of the cage time.
• You can come and look at one of our cages and you can bring all the interior perches and toys or bring your own cage.
• Also you supply all food needed.
• With the large parrots they must come for many visits to get used to staff and new environment. The Large Parrots have quit the bond to their owners and can pluck or get depressed. If your Parrot is moved around a ton and is used to going to different places and seeing new people all the time then it will adjust well.
• Your cage MUST have locks on every door if you have an escape artist.
• When booking for long periods of time please provide us with a schedule on different food on different days or make it easy as on odd days your bird gets fruit and pasta and on even days your bird gets veggies and peanuts/treats.